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2/1/2019: Welcome to the New Year (a little late)
11/20/2018: Reminder! Black Friday starts on FRIDAY. BOYCOTT STORES THAT DISRESPECT THE AMERICAN TRADITION OF THANKSGIVING, by having Black Friday deals that start on THANKSGIVING.
WALL OF SHAME, 2018:
Instead of leaving the comfort of your home on Thanksgiving day, boycott the stores above, and hit the retailers online on Cyber-Monday. You’ll get the same deals, or better, and you can shop from home. Don’t be like the stores above. Don’t use the promise of cheap crap to lure people away from their families on Thanksgiving.
It’s not the driver’s fault, obviously, but to show up at someone’s door an hour and a half late, and over 3 hours after I placed my order, with no call back, and no confirmation is completely unprofessional.
The driver alluded to the fact that the manager completely botched things up, but at this point, after multiple calls to the store, and multiple calls to their call center, I really don’t care.
Bad things happen.
Things can go from “OK” to underwater very quickly, but as the manager, you have to think about what outcome you want, and what swift action you must take to achieve that outcome.
Aside from being frustrated, I just wanted to get the food that I ordered.
After waiting 3 hours, which was an hour and a half PAST the delivery time, I had no idea if it was still on the way or if the order was cancelled, or if the store was on fire.
This is the point where some kind of escalation should have occurred, but there was no one to whom I could escalate.
After being hung up on, multiple times, and being told that the ONLY way to cancel my order is to call the store (and be hung up on), is extremely frustrating. There is no valid situation, save for life-and-death, that it’s acceptable to hang up on a customer.
I turned off my lights, locked my door, and the delivery driver STILL knocked on my door, over an hour later! How about a phone call?
The offer of getting the pizza for free was the right thing to do, but if things are going so poorly that you’re OVER AN HOUR AND A HALF LATE, how do I even know what’s in that box? I don’t want some half-cooked crap with the wrong toppings.
At this point, as a customer, this seems like a breach of trust.
From my perspective, I can’t trust your service, which means that I also can’t trust your product.
All it would have taken is someone in authority who was empowered to fix the problem, to change that perception.
Kudos to the driver, who at least tried to take care of the situation, but it’s the manager who miserably failed, and with a fairly severe technology deficit, there was no way that anyone could help me, except the manager, who was too busy hanging up on people.
I’m happy to have you hire me to fix these problems for you. I have a long track record of taking a complete train wreck like yours, and building a success story.
Short of that, I will no longer be a Pizza Hut customer.
Unfortunately, where the original show was clever and somewhat educational, the new show simply condenses most of the “MacGyverisms” in to MacGuffinisms, omitting the science, process, and sometimes, even the basic concepts involved.
I’ve been meaning to write an analysis of how poorly the show depicts science and technology, especially computers and computing, and about how half of the crap he builds, simply wouldn’t work.
However, when I watched S3:E9 “Specimen 234 + PAPR + Outbreak”, I saw something so egregious that I couldn’t let it pass without comment.
Having written about bomb myths and cliches, it was difficult to see past the flaws in the opening scene of this episode.
Setup: Mac and Jack are in a steel cage, locked with a lever padlock, to which THIS abomination was affixed (no pun intended):
Mac makes the statement that it would be too difficult to pick the lock without triggering the bomb.
Since MacGyver can’t seem to figure this out, I’ll give him some help.
Here are several ways that he could disarm this device (in order of difficulty):
Not that he couldn’t easily pick a lever lock in short-order using found tools, but…
Once the bomb is disarmed, the blasting cap could be used to blow up the lock.
Or, they could burn some of the explosive to melt the chain in order to get free, and then rig the rest of the bomb with a tripwire, set to actuate when their captor returns.
My new favorite thing is to play the song, “You’re the Best” from”Karate Kid” while Windows Updates are running.
Let’s make Windows Updates inspirational again!
Using Android and Google Maps as a trip planner for an 1,100-mile (2,200 round-trip) road trip left a bit to be desired.
Read on, to find out why…
Perhaps we can explain Santa’s magic using higher spatial dimensions.
Every Decade Has a Letter.
Each of the last three decades had a “letter” that defines the branding of online services:
1990’s: “e” (Electronic)
2000’s: “i” (Internet)
2010’s: “x” (???)
I hereby predict that the 2020’s letter is “q” (quantum / quick):
There is a special place in hell for whomever designs the packaging for children’s toys.